Delivery & Returns
All prices shown on our website are ex. VAT.
The second step of checkout will calculate VAT.
The third step of checkout will calculate carriage.
Carriage will be calculated based on the weight of your order.
We currently only ship inside Mainland United Kingdom.
Carriage Costs
| Product | Cost |
| Teseo AP Kit | Free of charge |
| Air compressors | Free of charge |
| Air receivers | Free of charge |
| Dryers | Free of charge |
All other items (including 2.5M pipe lengths)
| Order Weight | Ex. VAT | Inc. VAT |
| >5kg | £10 | £12 |
| 5-10kg | £15 | £18 |
| 10-15kg | £20 | £24 |
| 15-20kg | £25 | £30 |
| 20-25kg | £30 | £36 |
| 25-30kg | £35 | £42 |
| 30-35kg | £40 | £48 |
| 35-40kg | £45 | £54 |
| 40-45kg | £50 | £60 |
| 45-50kg | £55 | £66 |
| 50-55kg | £60 | £72 |
| 55-60kg | £65 | £78 |
| 60-65kg | £70 | £84 |
| 65-70kg | £75 | £90 |
| 70-75kg | £80 | £96 |
| 75-80kg | £85 | £102 |
| 80-85kg | £90 | £108 |
| 85-90kg | £95 | £114 |
| 90-95kg | £100 | £120 |
| 95-100kg | £105 | £126 |
5M Pipe Lengths
| 5M Pipe Lengths | POA |
Timed Delivery
| Timed Delivery | Cost |
| Pre 9AM | POA |
| Pre 10:30AM | POA |
| Pre Noon | POA |
| Pre 1PM | POA |
| Saturday Pre 9AM | POA |
| Saturday Pre Noon | POA |
| Saturday Pre 1PM | POA |
| Saturday end of day | POA |
| Sunday end of day | POA |
Same Day Delivery
| Same Day Delivery | POA |
AP Kits
Standard AP Kits (kits that haven't been customised) are delivered free of charge.
If you have customised your kit, or added anything else to your order, our standard rates above apply.
Dispatch
We aim to despatch orders the same day (Monday-Friday) however this is not guaranteed. Orders that haven't been dispatched the same day will usually be sent the following working day.
If an order is needed urgently, we advise you contact us first to be sure you requirements are met to your satisfaction before placing your order.
Availability
If an item(s) is needed urgently, we advise you contact us first to be sure your requirements are met to your satisfaction before placing your order.
Most items are ex-stock, however some may be subject to a lead-time.
Minimum Quantity For Pipe Lengths
During transit, pipe can bend if sent under the minimum quantity requirements.
When dispatched in the correct quantities, we can pack the pipework together which forms a rigid base which minimises the risk of bending.
Teseo AP
| Pipe | Length | Minimum Quantity |
| AP22 | 2.5M | No minimum |
| AP28 | 2.5M | No minimum |
| AP36 | 2.5M | No minmum |
| AP45 | 2.5M | 4 |
| AP54 | 2.5M | 4 |
| AP68 | 2.5M | 4 |
| AP22 | 5M | 4 |
| AP28 | 5M | 4 |
| AP36 | 5M | 4 |
| AP45 | 5M | 4 |
| AP54 | 5M | 4 |
| AP68 | 5M | 4 |
Teseo HBS
| Pipe | Pipe Length | Minimum Quantity |
| All HBS | 2.5M & 5M | 4 |
Issues On Arrival
If there are any issues with your order on arrival, you must notify us within 24 hours. If an item arrives damaged, please instruct the courier to mark as damaged.
ReturnsConsumers
Rights for consumers fall under the Consumer Contracts Regulations.
The Consumer Contracts Regulations gives you a cancellation period that starts the moment you place your order and ends 14 days from the day you receive your goods.
You then have a further 14 days from the date you notify us that you'd like to cancel your order to return the goods to us.
If you wish to cancel your order, you will be offered a credit note or voucher.
We do not offer free returns therefore you will be liable for the cost, unless goods are faulty.
Businesses
We are not obliged to accept returns.
Consumers
Faulty goods fall under the Sales of Goods act if purchased after 30th September 2015.
Your right to a refund is limited to 30 days from the date you took ownership of the product (this could be the date of purchase or the date it was delivered to you - whichever is later).
Businesses
Please contact us